Welcome to Granby Talk

Whether you need to offer communication by telephone, fax, email, SMS or post, GranbyTalk is an ideal outsourced call centre. We have the complete integrated outsourced contact centre solution with the aim of providing outstanding customer care. Our teams are carefully selected, thoroughly trained and supported with modern call handling and email technology; with sophisticated IVR solutions available for high-volume response management requirements.

From our facility in North West England we can provide:

• Inbound call handling services
• Outbound telemarketing services
• Promotional, product or brand help lines
• Catalogue order taking and brochure request lines; credit card payments processing and banking
• Direct marketing or promotional response management
• Overflow call handling
• Market research and customer satisfaction surveys
• Data and Database cleansing
• Mystery shopping
• Donations and appeal handling

» Customer Service

» Overflow Call Handling

» Mail Order Support