About

granbytalk is part of the Granby Marketing Services business based in Lancashire.

Granby has over 50 years of experience in the provision of handling, fulfilment, response management and brand support services and provides leading-edge service to a range of blue-chip clients, promotional marketing companies and public sector organisations.

Whilst call handling and customer service provision has always formed part of the integrated solutions that Granby offer, we have responded to the increasing importance for more focused contact centre services with the development of the granbytalk services.

The Granby name is recognised for professional and consistent delivery, and our account management team are available to help and assist at every stage of your operations. Additionally you have the added assurance that we work within an ISO9001:2008 accredited quality management framework. We also have an Environmental Management System in place which has helped gain our ISO14001:2004 certification.

As well as the specific focus that the granbytalk operation provides, the complimentary services and integrated systems of Granby Marketing Services can offer you the scope to support call centre based activity with fulfilment of products, supporting literature or personalised mailings, as well as larger integrated solutions involving mail-order or e-commerce operations.

Please browse this website for more details about the telemarketing service and customer service facilities we can provide. To find out more about our other service capabilities, please visit www.granbymarketing.com.

News

Hot tips on how to improve staff retention

Stewart Oxley discusses how Gtalk has become an enjoyable and rewarding experience  ...

Growing Business - Cementing Loyalty

Stephen Bentley talks about the importance of team building ...

Granby Marketing 'Going Green'

Granby Marketing Services has been awarded with the ISO14001 environmental accreditation. ...

Granby Marketing Services is shortlisted in the Call North West awards

Granby Marketing Services has just been announced as a finalist in the Contact Centre of the Year (Under 50 seats) in the Call North West awards. ...